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Placed the order. 2 weeks later was informed it had been cancelled as they don't have stock. Advised that I'd get refunded in 3 to 5 business days. Day 5 no refund. Queried and told another 3 to 5 business days. Now I'm on day 5 with at least 10 messages sent to them and still no refund. I'm going to the NZ police as I'm now considering this as theft.
Lauren E.'s review of NZSale earned 15 Very Helpful votes
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I bought slippers. However they are too small. We used the size guide. And now I have to pay $10...
Hi Lauren e. Thank you for taking the time to write to us with your experience and feedback. I'm sorry ti hear that your're refund hasn't been processed yet. I would like to check and have this resolved for you. Please revert back with your order number for me to look into this.