The clock I ordered took ages to arrive, then came with out instructions, which then took another 7 - 10 days to arrive. Clock worked for about 5 days then started to fall apart. Sent it back asking for refund, they just returned the broken clock. Takes ages for them to reply to e mails, then they do not act as they have said they will regarding a refund. Left me out of pocket not only for the clock but also for the return postage.