I signed up w direct cable a few yrs ago. We had the service. Maybe two wks, or lack of service. I could never watch any shows, the connection was clear but the signal was terrible. I called them numerous times complaining. Finally got fed up due to their lack of service and switched to dish! I haven't had a problem with the reception at all now. Direct still charged me 300 bucks for $#*!ty service! I refuse to pay it.