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Extremely poor service when things go wrong
Purchased a wacker plate from machine mart costing £700.
Within 4 weeks the bolts fell out the handle and rubbers snapped off. The wheels used to transport fell off.
Tried to repair the product several times but the same problem happened time and time again. The product is not for purpose.
Machine mart have refused to refund and said Ill have to have keep the faulty product as they have refused to resolve the issue.
The item was returned to the manuacture and in return the product was fixed and returned. I did not agree to this and did not want it because I knew what the outcome would be. It would mean that the item would break and as I thought within a couple of uses the wacker plate has broken again.
Tip for consumers:
They would not accept returns
Products used:
Zipper wacker plate £700
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