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M L.

Contributor Level

Total Points
260

2 Reviews by M

  • Luxdecor

9/20/21
Verified purchase

Products look great on line. And they aren't inexpensive. That is where great ends. You pay upfront and then wait for the furniture. When I bought, delivery was June. Actual delivery in August and September. Delivery one in August - damaged. Three weeks+ later, new one delivered - this time utilizing white glove delivery that you pay extra for. Also damaged and rejected. Lux Decor did refund the money. Second delivery, also white glove left in our lobby. No one called to schedule any delivery. We found it when we returned from a weekend away. We had to transport to our unit. Lux Decor is sending an "installer" to assemble. Given look of box, likely it will be damaged but we shall see. If damaged, the assembler will not haul away. We will have to arranged with Lux Decor yet again for them to remove. Stay away! A nightmare.

Tip for consumers:
Delivery experience a nightmare

  • GreetingCardUniverse

4/13/20
Verified site experience

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