I have been waiting for weeks to receive a large order of fabric (15 yds) to recover my new outdoor patio chairs so they can withstand the elements. I ordered it well in advance so it would be done prior to a party I am having in late June. I checked through all my emails but got nothing after the initial confirmation with a ship date. I logged into my account only to find that my order had been CANCELLED and when I called the customer service rep said they only had the fabric in 1-2 yard increments, which is a total joke! Now, thanks to them, I have lost every other opportunity I had to get this fabric elsewhere as it is now sold out from all other sources and I will not be able to use my new outdoor furniture all summer. I am absolutely livid. This is grossly inept on their part, so beware to anyone who has the audacity to believe their order will be fulfilled by Fabric.com at all, much less in a timely manner. Had they, at a minimum, had the decency to alert me within 24 hours that they did not even have the stock they advertised on their website I would not be in this situation now.
Hi Lesley
I am sorry to hear about your negative experience with fabric.com. Please reach out to us at social@fabric.com with your order number so that we help to resolve.