I ask, no clippers, they…use clippers. I got cut by a man named Lee three times in one cut at the back of my neck. Scabbed for a week and no "I'm sorry" or anything. Went back a month later. Told woman, no clippers. She used them, and cut my ear multiple times. When I got to my car I had a stream of blood coming down my ear. It also scabbed. I'm an older lady who likes scissor cut pixie. I wish I had taken pictures.