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So, I understand the requirement of not returning an item once its open because of contamination but how is one to review the item they bought unless its opened? I bought a sling that was supposed to be for a shower on the hoyer lift, it was not what was shown in the picture. It was also 367 dollars. I had to open it to view it, now it cannot be returned. Their analogy is that if you open a soda its not contaminated and cannot be returned. No, its that they don't want to it because now its dipped into their pockets and their profits. So, please be cautious of this company if you are buying anything particularly a sling.
Tip for consumers:
Be careful in what you purchase here. If its not what you wanted and you open the package, they will either charge you a 30% restocking fee or they will say its contaminated because the package was opened.
I would have given them no stars except for shipping which was quick.
Products used:
Sling - did not use.
I bought 3 Yankees tickets for April, of course Covid hit. Major League Baseball cancelled games. Now I am having a hard time getting a refund.
It is now October and I have not received a refund on these tickets ---- Oh but wait, I did get a refund on my parking pass which was $30.
I will never use this company again. I will send a letter to my benefits office where I work to explain what has happened. I only gave them 1 star because I could not submit this without that.
I think its about time for a class action lawsuit against this company.
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Empty.
We deeply apologize you were unable to see the game due to the pandemic. If you did not get a refund as of yet please provide us an order number and we will definitely look into this concern. Thank You.