linda s.

Our first visit here and totally satisfied. I had qualms after reading some reviews. I went because it's the only place covered under our insurance. I ask Jordan Hayes the HAS what has caused the negative reviews. Firstly, they had a lot of turnover in employees (before he came) then they had a stable staff and Covid hit. The store was closed, but Corporate didn't put that in a voice mail. Customers thought calls weren't answered. Well, shame on them! For the past year they're open. Jordan spent over 90 minutes between the testing, fitting of aids and explaining and insuring we knew all about the aids, how they work, trying them on. Professional, patient and has been a specialist for over 10 years. No pressure, no trying to upsell. The physical space is immaculate which to me speaks of how the rest of the pratice is handled as well. Please, consider more recent reviews in your choice for hearing aids.