Thumbnail of user lisac2776

Lisa C.

Newport Vermont

Contributor Level

Total Points
162

2 Reviews by Lisa

  • Keenwalk

9/29/21

This company also goes by Keenwalking.com. They changed because of all of the complaints lodged against keenwalk.com. This is not Keen shoes! I have already reported them to Keen and their lawyers are looking into it. The shoes are low quality and if you want to return because they are not even worth $5.00, you will have to pay over $25.00 to ship to China. After going back and forth with "Manny", and the person who answers the phone in Miami Florida, I was given information that led me to believe they are frauds. The last e-mail I agreed to be refunded 40% after much back and forth. I then decided I wanted it all back. I reported it to my credit card company and after sending them all of the e-mails and the links to complaints on this website, they reimbursed me the full amount. In addition, I also complained to the Vermont Attorney General's Office. They are contacting both Facebook and Instagram where these scammers are advertising, to let them know that they are a fraud. If you have made a purchase from them, don't give up!

Service
Value
Shipping
Returns
Quality
  • Keenwalking

9/8/21

This is my second and an updated review on this company. They also go by Keenwalk.com. They changed to Keenwalking because of all of the complaints lodged against Keenwalk. I also just discovered they are using keenwalk.net. They are all the same company. This is not Keen shoes! I have already reported them to Keen and their lawyers are looking into it. The shoes are low quality and if you want to return because they are not even worth $5.00, you will have to pay over $25.00 to ship to China. After going back and forth with "Manny", and the person who answers the phone in Miami Florida, I was given information that led me to believe they are frauds. The last e-mail I agreed to be refunded 40% after much back and forth. I then decided I wanted it all back. I reported it to my credit card company and after sending them all of the e-mails and the links to complaints on this website, they reimbursed me the full amount. In addition, I also complained to the Vermont Attorney General's Office. They are contacting both Facebook and Instagram where these scammers are advertising, to let them know that they are a fraud. If you have made a purchase from them, don't give up!

Service
Value
Shipping
Returns
Quality

Lisa hasn’t received any votes.

Lisa Has Received 1 Thank You

Thumbnail of user laurien104
Laurie N. thanked you for your review of Keenwalking

“Thanks for review Lisa. I didn't find this site till after I made the purchase. What a rip off! I plan on returning them to China.”

Lisa doesn’t have any fans yet.

Lisa isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user dennism1637
10/25/22

Less than 6 months old over $130. Heal separates from boot. Low quality high priced. Last time...

Thumbnail of user brendac273
9/27/22

Sent 2 different sized boots, told me I received correct size. Sub par quality. Have fun trying...