Bought a washing machine used it then started leaking contacted hoover hoover sent engernerr out there was a crack in drum and they needed to order new drum time was getting on so contacted hoover again saying that I wasn't happy I have daughter with skin problems and asthmatic her bedding needs to be changed regular they were no help. Had text off engerneer saying the drum has come in and was due to be fixed today 24 March and surprise surprise had a text saying when they checked the new drum there was a crack in that now thos sounds like a manufacturing problem so rang hoover again told them and once again no help just told me to go to place I bought it from I would never recommend anyone on buying hoover washing machine