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lisa g.

1
Level 1 Contributor

Contributor Level

Total Points
489

3 Reviews by lisa

  • Islam Tomorrow

5/29/11

This is one of the most interesting and easier to use websites (for english speakers) to learn islam. "Masha'Allah"

  • Jelbab

5/28/11

I have order islamic clothes from here many times.
The quality is great. The shipping is worth it.
The only problem I have is that they do not warn you that sometimes you have to pay extra duty charges in your country when you recieve the goods. I contacted them about this once and they told me there is in fact a note about that on the site. I believe they are honest but I believe they probably did not make this note clear or noticeable so if you buy from here then you have to research the duty and tax laws on foreign goods in your country first before confirming the order.

  • MagicJack

5/28/11

I think this sites policies and customer service is ridiculous at best, and dirty at worst.
I renewed my magicjack subscription on tuesday (it is now saturday). And I changed my mind because I can not afford it and I wanted to change my plan to a cheaper plan or cancel it. I thought this is fine because I just renewed it 4 days ago so they should let me have some leeway to change my mind like this. Well, on looking that the website there is no security for subscribers. They have no mailing address or phone number. No company contacts and names of real managers who run the site. The only way to contact them is some anonymous "online help" button where you get to chat with any random person with just a first name, who is supposedly a "technician". They will not answer your questions right away and spend at least 5 minutes to give a very vague answer. When you ask them directly for a name or contact of the managers or have a complaint about their services they give you a blanket and very vague answer like "there are company protocols and we must follow them". They do not tell you runs the company and where you can reach a real person by phone or in person, they do not give you a general email to contact, it is something like "*******@magicjack.com". I am not even sure if that is a real email. Maybe the "technician" who gave me that email just made it up on the spot to recieve my complaints. Beware of this company! It seems like a good deal for phones. But as I have seen in the VOIP business, these companies come and go like travelling circuses, and there is no information on this website to show that the owners of this site can not just disappear anytime with everyones money (they do not put up real business contacts and details). BEWARE!

lisa Has Earned 9 Votes

Lisa G.'s review of MagicJack earned a Fraud Buster vote

Lisa G.'s review of Islam Tomorrow earned a Very Helpful vote

Lisa G.'s review of MagicJack earned 3 Very Helpful votes

Lisa G.'s review of Jelbab earned 4 Very Helpful votes

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