Lisa L.

In
December I ordered two leather jackets. I wanted them in smaller sizes and did not have to wait until the large ones were returned. Went ahead and ordered that leather jacket in my size. Was sent an email saying they received my order. Then I received an email saying that they were processing it and I was going to get around $490 back I then have all the emails I sent January February and March asking for my refund. They never responded. Finally at the end Of April I called customer service, again, wary, since they had been of no use earlier. I told them the situation and their answer was at three months had passed and I could no longer get a refund. Roamans owes me around 490.00. I Tried for over three months to get my refund. That they don't answer my emails does not mean they should get away with not paying me. I have all of the emails. The people they outsource their customer service calls to have a script and will not deviate from it. When I asked them Where I can send all of the evidence, my emails. They would just repeat that three months had past. Part of the trouble is they don't really understand English well enough to assess the problems. Almost 590.00 is a lot of money. Their actions are negligible and criminal. I want my refund. The image below January 19, is the last I heard about my refund.