Litar T.

Had my first driving lesson booked for 2pm on 14th April- had a call from the DJ team at around 11 on the day to which I answered and they put the phone down straight away tried to contact back via email and call no answer contacted instructor also no answer so waiting to 2pm cause I wasn't sure what was going on, instructor never turned up so I called DJ again finally got through, they tell me instructor wasn't feeling well and had to cancel and they will contact me within 2 working days - which I understood especially during Covid times, but no 0 contact. I waiting over a week, then decided to call back as it was getting ridiculous- called back lady apologised and rebooked me for 10 May- almost a month later, which I thought okay, there's probably a back up of bookings and accepted...

4th May I called back as I've been checking my the app daily, lesson still said unconfirmed. Lady on the phone say lesson was declined because I was too far, gave no explanation whatsoever as to why I was not contacted earlier, absolutely terrible - would never recommend to anyone, pay that little extra and go with AA or Red. What an absolutely waste of time and energy I am the paying customer, I should not be the one chasing for a product I have paid for.