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L B.

3
Level 3 Contributor

Contributor Level

Total Points
1,235

About Me

Small business owner, aspiring photographer, smart shopper, animal lover

Interests

Horses, hiking, kayaking, photography. No social media -time sucker

13 Reviews by L

  • SpoiledChild

1/9/23
Verified purchase

I had purchased a trial of the hair serum for my husband. He's only used it now for 3 weeks but seems to like it. I was told that it was a 2 week trial. If I didn't see a difference, I send unused portion back for a full refund. I then read that it takes about 4-6 weeks to notice a difference, so I called them to return since trial ran out in 2. Told them it made no sense to do trial for 2 weeks is it takes 4-6 to see results. They offered me a $75 coupon to use on next bottle or a return label for a full refund for what I already had, I had no issues with customer service. They were very prompt and professional. They had charged my account for the first bottle, but I was ell aware that they would. Hense, the "refund" if item didn't work. My husband decided to use the coupon and give it another month to see if it actually helps at all. If it doesn't I can cancel my auto-ship with a click of a button and try something else, It's that easy I can tell you that I use their sister brand "ILMakiage" make up and it's the best I've ever used in that price point. So I'm hopeful that this hair serum will help.

Products used:
Hair serum

Service
Shipping
Returns
  • Mercari

3/4/22

I signed up for this to sell a Gucci wallet because the fees are less than the other reseller sites. I have not sold the wallet, but get a notice that my account has been closed due to selling counterfeit items. How could they possibly know that it was counterfeit if it never left my home? It isn't and would be happy to show them my reciept from Neiman Marcus. There is ZERO customer service. It's very frustrating.

  • FASHIONPHILE

3/4/22
Verified site experience
• Updated review

Wonderful experience every time. Items are better than described 100% of the time. The Refresh program is a rip off. They never offer enough for the item back. Especially for those of us that are anal about their stuff and keeping it in perfect conditon. I love every other aspect.

Reason I chose this business:

It's always the 1st place I look when I want something.

Reason I chose this product:

Need smaller wallet for my smaller CHANEL bags.

Easy and fast process
7/12/18
Verified site experience
• Previous review
  • Rebag

2/26/21

I was looking for a particular Prada in a certain color as it was discontinued on Prada.com. My usual go to is Fashionphile, but they hadn't had this color in several months of waiting. Rebag did. The bag was in great conditon as stated, but they are priced a little high, in my opinion. I do like that they give you 12 months to trade it for something else. I have yet found anything to trade my bag in for if I wanted to. Their selection is lacking. I won't buy there again.

  • ThePinkLilyBoutique

8/21/20

I purchased my daughter a $32 t-shirt that was screen printed to order. When I received the shirt, it had ink smears on it, the lettering was crooked, the fabric was the cheapest stuff possible, and it could have fit an elephant. The size chart is not even close to being accurate. I tried to reach customer service several times with no luck. They bounce you around until you get frustrated and give up. They do not offer refunds, they offer store credit. Given the poor quality of this item, I didn't want to exchange for another poor quality item. This is like those Forever 21 stores that my daughter used to frequent. Another place with horrible customer service and cheaply made items copied from other name brands. I tried to upload a pic but apparently it is too large.

  • B&H Photo Video

9/2/19

I am a beginner to photography, so of course, I have a lot of questions. These guys take the time to explain things. They have every thing that a photographer needs. I have purchased a few accessories and a couple of lenses from them and have never been disappointed. I love their big catalog. They're not always the cheapest, but they are comparable enough for me to buy from them. Because of all of their help with my sometimes stupid questions, I stay loyal to them even when I can get something a few dollars cheaper elsewhere..

  • CarGurus

7/3/19

I have sold 2 cars on car gurus and have gotten top dollar for both. I used their white glove service to process sale and didn't have to worry about a thing my money was secure and I had a check in 2 weeks. What a great time saver when buying a car as well. Search for what you want, they do all of the price comparing for you saving you hours. Message dealer/seller, go see and test drive the vehicle and purchase. It couldn't be easier. I've read some reviews complaining that the car they wanted was sold before they were able to see, but that isn't anyone else's fault. People aren't going to hold a car for you. There is no guarantee to them that you are going to buy their car, so they will sell it to the first one with the $. They are hard to get a hold of if you want to talk to someone in person. This is why only 4 starts.

  • Nordstroom

6/22/19

I have been helping this store survive for 2 decades or more and find some of these reviews ridiculous. I have absolutely loved them forever because of their top-notch customer service, selection, quality items, free delivery and hassle free return policy... until lately. They are now using Lasership, which is- in my opinion, the worst shipper ever! Unfortunately the closest Nordstrom location is 1.15 hrs away. I will travel, but there is no guarantee that I will find what I want in my size and color preference, so I order 80% online. Needless to say, I will be purchasing less if they continue to send Lasership to my home.

  • LaserShip

6/22/19

They have routed my purchases from Nordstrom to the wrong place, twice. It takes long enough for them to get order to your door as it is( 8+ days!), this caused another 3 day delay. They show up to your home with street clothes, not uniforms and what I am guessing is their own vehicles, not company issued delivery trucks. Very unprofessional operation. How these folks stay in business is beyond me. I'm very surprised that Nordstrom does business with this company, but I guess the free shipping and free returns is eating into their profits too much. I have since called Nordstrom and asked if I could have a different shipper, even if at my own cost, and they haven't sent this company to my door since.

  • Amazon Prime

4/10/19

As much as I shop online, the 2 day free shipping is well worth the yearly fee for Prime. Prime video however, needs some attention. The movies are just bad. Old and bad. They really need to work on this area. I do like the books and magazines that I get with Prime. I really want to keep people working at my local stores employed but Amazon makes shopping extremely convenient. They have whatever I want at my fingertips. One click, and it's mine. Sorry local retail personnel.

  • Chewy

4/10/19

I have been ordering my pet supplies from Chewy for 2 years now and have never been disappointed. My food is on autoship and if there is anything else I need I just add it to my order. My order has been correct 100% of the time and always arrives on time. Their selection is great, shipping is fast and customer service is exceptional. My 20 year old cat passed away so I called to return his 3 cases of can food. They told me to donate it to my local shelter, gave me a full refund for all 3 cases and sent me flowers! I do spend an enormous amount of money here with 6 dogs and 3 cats but they SENT ME FLOWERS! I'm still amazed by this.

  • Poshmark

4/9/19

I was looking for a particular straw bag for summer! I can't believe the crap that people try to sell on this site. What is worse, is what they are asking for said crap! I felt like I was looking through a run down thrift store. So many of the sellers waste your time as well. They either don't take sold items down or they don't respond to your messages. I did find my Mar Y Sol flower tote, although overpriced, it was in new condition and I wanted it. I ordered, sent payment, and item never came. I had to get a refund. If I am looking for something that is discontinued, I will look here to see if I can find in new condition. UPDATE: I have since deleted my account. This site and most of the sellers are not worth my time.

  • Wayfair

7/30/18

I have spent over $7,000 with this company and have never been disappointed. I have a problem with consumers that have an issue with their delivery carrier or with reading item descriptions. Example the man that had his kitchen island left on his porch where box and item was damaged. That is an issue for UPS or Fedex, not Wayfair. Or the lady that ordered a $300 bed and expects a quality piece of furniture. Really? You get what you pay for people. Do your homework, educate yourselves and be realistic. Also, remember this is another version of HomeGoods or TJMaxx. If you should have an issue they will take care of it.

L Has Earned 45 Votes

L B.'s review of Wayfair earned 2 Very Helpful votes

L B.'s review of Chewy earned 3 Very Helpful votes

L B.'s review of Nordstroom earned a Very Helpful vote

L B.'s review of Poshmark earned 5 Very Helpful votes

L B.'s review of LaserShip earned 3 Very Helpful votes

L B.'s review of Amazon Prime earned 11 Very Helpful votes

L B.'s review of ThePinkLilyBoutique earned a Very Helpful vote

L B.'s review of SpoiledChild earned a Very Helpful vote

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