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L M.

Contributor Level

Total Points
81

1 Review by L

  • GiftLab

8/15/21

Had an issue with a personalised item. The company printed the wrong name. When I contacted customer service they repeatedly told me it was a default setting on their print. They could not show me where the default was listed in the item description. They refused any help. Terrible customer service. Would not recommend.

Tip for consumers:
Misleading Advertising. Personalisation in pictures appears on products where they are not supposed to. Customer service was very unhelpful. Stated it was default settings and not the fault of the company

Products used:
Customised Briefs

Service
Value
Shipping
Returns
Quality

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