Lora A.

I have ordered a number of products online and had to return most of them as their sizes are very variable and the leather looks kind of artificial.

You should think twice if you are ordering things from this company as their return process is extremely slow and complicated - literally trying to discourage you to return them. I'm waiting a few days short of a month for even hearing from them whether my return was approved. They don't respond to messages (i have sent already three times inquiries but no response).

I'm feeling pretty unhappy with all this - wish I had returned everything just as a matter of principle that they should learn how to run their customer service more respectfully.