We visited the Mall of America Lands End this last weekend. We have not been to the MOA in over 2 years. We were in the store for quite a while. No one EVER asked if we needed assistance. As a matter of fact, our son was trying on a sweatshirt and a staff person was trying to get back to the register and he and his stuff were in the way. He said sorry and scooted out of the way. She said nothing, scowled at us and hurried by. No need to be rude.