Never receive order Order # W-313621.
I placed an online order on 8/18/21. On 8/23 the only thing I heard was my order was placed. On that day a to said my order didn't
Exist. I s/w a supervisor Pyle (driver) very abrupt and abrasive said that I needed to contact my vet and have them respond. Why did you take my money today if you haven't heard back? Why didn't you send me a message? My horse really needs that medicine! Your office is incompetent! Send my money back and close my account! You can sit on hold! Why are you a jerk! Several call later... nothing. A few days later more texts to my vet. Call the Entirely Pets RX, why are you still sending faxes to my vet bc you sent a total of 13! So, your telling me that you just got one approved out of 3? Aren't all 3 prescriptions on one sheet? Just fill the one you have and stop faxing my vet. I will go to a more competent company that give updates if there is a problem right away, like Chewy (in 1 day!)
9/2/21 A few days ago they sent my vet faxes and my vet called, I said throw all Entirely faxes away and send faxes back to Chewy. Entirely only had fax for Equioxx for $72, so they charged me again on top of the $125.41 (that I never got & and meme refunded).
Today I got an email that asks: click this link if you got your shipment, or this this link if your didn't receive or if you cancelled...
Let's see if they get this right. I doubt it. The first time they charged me $86 for the Equioxx. The second time they charged me $72.
Also, dba Healthy Pets...