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It ain't broke. Don't fix anything.
Exact product I searched for appeared in Google results.
No other real options.
Like bringing a toddler to speed dating -- as your interpreter, across a double-blind. My excellent credit union offers "streamlined" financing of TrueCar "purchases" -- which is a fail. TrueCar offers non-realtime ads from actual sellers, as well as what is apparently a one-way inquiry forwarding service to those sellers. I wasted a full business day searching for and finding a specific, hard-to-find car in a hot market, initiated a purchase, and found the seller (Carvanna, whose shortcomings I'll leave for elsewhere) was already processing the sale of this car for another buyer. In short, there's no way to tell you're actually purchasing a car (that's there at the other end) or communicating with a seller. (Less significant: loss of information fidelity. The car was listed in TrueCar as in my city, but on Carvanna's site is in fact half the continent away.) As useless as a football bat, or a bag of horse phalluses with no handles.
A year-ish after my last review I decided to try them again, despite my misgivings about the sturdiness of their fabrics. (I just couldn't find visual substitutes for a few attractive items.) Today I received my order. Excellent! Complete improvement, complete satisfaction. Two pairs of shorts, two shirts, and all were sturdy, well stitched (I looked), and as-depicted. There's now a ballpark match in value in my book, and I'll be looking at their updates with an open willingness to buy again. (Oh, quick ship. Less than a week for me.)
I'm okay with these guys -- and I returned everything. Great catalog, right? The merchandise wasn't for me, though. I made about a $750 purchase. $250 worth was back-ordered, and $500 arrived pretty quickly. What I got ended up not appealing to me. I taped up the box, slapped on the included label, drove it over the the UPS store, and off it went. The UPS tracking showed it arrived around noon on a Friday. On Thursday the following week the refund showed up on my Carbon2Cobalt orders page. It took an additional few days for Chase to process the refund onto my Chase Visa card. I knew I was charged $7.50 for the return shipping label (cheap!) and I read my original shipping charge wouldn't be refunded (makes sense). The back-ordered stuff I cancelled by e-mail, since it was matched to the returned stuff. The change showed up the next business day. I'm completely satisfied. I sincerely considered keeping my purchase because the appearance was that attractive. Why didn't I?, these folks seem to have a business model relying on the cheapest South Asian materials and labor (Bangladesh, India, etc.), prices corresponding to more premium materials and production, some really appealing designs, and solid presentation through their catalog and photography. That's the call of the entrepreneur, I wish this company luck, and commend them for apparently-improved returns processing, having read older reviews.
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