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I have ordered a personalized Christmas ornament in November and I have not received it a month and a half later. I wrote them and never received an answer.
I just sent an other message.
That is not acceptable.
Lucie hasn’t received any votes.
Lucie hasn’t received any thanks yous.
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Empty.
The material was of good quality The print is really good The shirt was small to be X-large woman...
Paid an extra $37 for express shipping and it came 3 days later than it was supposed to.
Hello,
We're sorry to hear that you have not yet received the ornament that you ordered. This is not the customer experience that we strive for at Zazzle and we would love the oppertunity to make this right.
Please reach out to our customer service team for assistance.
We may be reached at social@zazzle.com, or call us at 1-888-892-9953.
We look forward to assisting you further!
Thank you,
Dylan