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I ordered a lego technic set for christmas on the 13th december. On the 16th I recieved an email saying order was approved and shipment in progress. Then nothing, no replies to multiple emails or through the website chasing the order. I had an email today, the 27th of decmenber (after christmas!) saying they couldnt find the lego. If they had let me know before and not debited my account for something they couldnt get I could have got something else! As it stand I still havent had a refund and am £70 down! Appalling customer service
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