lucyn39

Lucy N.

Kemah Texas

Contributor Level

Total Points
163

2 Reviews by Lucy

1/9/21

I thought I was on the official USCG website to reinstate documentation on a vessel. THis company's website looks very official and I proceeded to submit an application. Within one hour of submitting I realized that I was being scammed. I called the company and they refused to issue any credit even though they cancelled my application. They have refused to refund $600 for what should have cost $112.
STAY AWAY! Make sure you are on the official USCG National Vessel Documentation site, it should contain "uscg.mil" BEWARE! Not only that but my credit card company investigated but would not puruse because this company makes you sign clauses that say "no refunds" (which, by the way so does the the USCG.) The scammers use "Vessel Documentation Online" and "vesseldocumentation.us"

Tip for consumers:
check the URL to make sure you are on the official site

11/7/18

Scamming automatic renewal at more than double the price. I received no notification of renewal or of price increase. Last year they tried the same thing, but when I called them they gave me a refund 'honoring the previous year rate.' This year they raised the rate from $250 to $350 (plus taxes). Escalated refund request and they refunded $320 of the $367.49 that they charged.

Lucy Has Earned 3 Votes

Lucy N.'s review of LogMeIn earned 3 Very Helpful votes

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