I paid a shipping fee for the "free trial" size. Even after I decided to discontinue Atrisse, they have continued to autoship products to me. There is no reliable customer service contact information. Instead, Atrisse has cluttered the web with ads, testimonials, and other enticements to purchase their product. By the way, the fragrance of Atrisse cream made my eyes water and gave me a migraine. In the hope of stopping further charges from Atrisse, I'm giving my credit card an extreme makeover!