lynn d.

An absolute nightmare to deal with. Have no phone number, You can only contact via email and they never respond... and when they finally do the response is so irritating and stupid all it does is make you angry.

I bought and iPad which had to be returned and waited several weeks for a replacement and had to pay to have it return with no postage refund given or offered.

My mother bought an iPhone 5 recently which was faulty (would not charge) and yet again, nearly 4 weeks later... chasing and chasing for a refund to receive another email saying your query has now been resolved? No explanation, no money in my bank account... just this matter has been resolved. My blood is boiling at this point. I have now sent a further 50 emails asking for a refund and some kind of response I have marked it urgent, given my phone number, email address, home address... I would even suggest carrier pigeon if I thought It would do any good.

Avoid this one at all costs. Great if the thing works... absolute nightmare if you have any problems, if item is faulty or you need a refund.

God forbid you had to get help with any of their guarantee's.

Will be deleting any record of this site from my computer as soon as this matter is settled...