I would highly recommend avoiding this company at all costs. I placed an order for 3 medications through the site. I then had to follow up after two weeks when I hadn't received a shipping confirmation. I was told the order was "overlooked" and that they would need to receive vet approval. Another week goes by and they cancel one of my medications and proceed to create a shipment for the other two medications. Another week and still no order. I call and I'm told oh no the order didn't ship and they still need vet approval. After a month of waiting and 4 phone calls later I finally just cancelled the order. Don't waste your time and energy.