I had a bad experience, i did book a room for 3 nights through holidaylettings, and went to there to check-in and realized there is not any room and anybody to help with checkin. When you call them nobody pickup phone and it goes to automated voice. Then, i called original listing owner, they said that they donot have my reservation info. Further, they are collecting your personal info (credit card/driving license) in online, they may misuse this info. Luckily, I spoke to creditcard company to stop my payment to them and it worked.