I bought an eyeshadow palette (ultimate bright) and I don't regret it all. It's an amazing choice of colors and the pigment it's really -maybe pun intended- bright. The only thing it could get better its the purple eyeshadow. Must clarify that it was a gift, and I didn't need to use the customer service.
I needed tutoring for my university studies so bad that I thought I was lost, but this website was so so helpful! Their assistance was exactly what I was looking for, with kind, considerate tutors who gave me quick answers. I highly recommend their service based on my own personal experience. Do not doubt their service!