Maki T.’s Reviews of Vbridal.net & more

Maki's Profile

Review 1
First Reviews
0
Votes 0
Thank Yous 0
Fans 0
Profile Views

330

Contributor Level

Total Points

Wedding Dresses

6/28/16

I am very disappointed with these people and regrated my decision to order my bridesmaid dress from this website. I ordered size 8 dress based on my actual size but the size I have received was very small I couldn't believe it. I was out of town when the order was delivered so as soon as i got back I tried it and contacted them which they only give you 7 days for refund/return so i was 3 days late to return it. I explained the situation and ask them for exchange they told me they Can Not do anything. I have spent $152 dollar on this dress it's just a total waste. So i don't recommend anyone to buy stuff from this website. I am very mad at myself for ordering my dress from this website... which the order comes from china. I also heard other bridesmaid complaining about how their dresses were too big and even if they contacted the people right the next day they still asking them more and more question not to return or refund their money.

Comments (0)
2.4K Views

Helpful (0)

Thank you

Vbridal V. – Vbridal.net Rep Over a year old

Dear Maki,

We are very sorry that you are not satisfied with your experience. Would you please kindly send an email to service@vbridal.net with the subject "Sitejabber+Your Order Number" to confirm your order information? Then we can assist you further and faster.

Please accept our sincere apology again. Your satisfaction is of vital importance to us. We will spare no effort to rectify the situation with care and efficiency. Please rest assured.

Thank you for your feedback. We are looking forward to hearing from you.

Best regards,
Vbridal