I have been seriously let down by this branch on several levels:
They failed to supply bath/shower panels/tray/shower fittings/toilet/cistern/taps on time, then they sent items that were wrong and finally even a faulty item.
I was told by them that everything was OK prior to work starting, reassured they had the items ready for my builders to receive - it took 3 weeks to get the last item from them, I have had no bathroom the whole time the job is just being completed.
Danny, Richard & Nick all contributed to making this the worse experience - no apology, just a string of excuses, "leave it with me", that got nowhere, and the offer of a shower curtain as compensation followed by doubt of my builders workmanship to deflect from their own inadequacies.