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This fairy tales about IronFx not doing withdrawals anymore are completely nonsense. Yes. They scared me the past weeks, because i had £22K at my account but i got my money back.
I started to transfer some money out of my accounts in IronFX and got into real withdraw problems since 22-September-2021 (over a month). I called my "account manager" and he gave me some vague explanation of delays in the payment. I wrote several claims to FCA and Cysec as well as Ombudsman, they were all just giving unavailing responses for weeks.
* IronFX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
SimpleFX closed all BCH/EUR and BCH/BTC positions claiming it's not allowed "to perform trades that would stem from the sheer urge of exploiting any temporary inaccuracy or any delay in quoted prices"
I work in finance (and held to high profession standards) and I'm always paranoid of getting into trouble when trading stocks & crypto so I'll never breach such rule. Every single transaction I performed was in strict compliance with the regulations, now my £13,600 is down the drain due to your incompetence?!
I opened an account during lock-down, when I wanted to withdraw, they placed a huge credit on my account, then ‘froze' it without any reason: £28,400?!
Events like these are not new, and users who has lost access to their accounts or coins due to this breach of terms and conditions can compel brokers to restore all of their principal. If you surf around newsletters & articles, you'll see similar cases.
I remember reading one before several weeks and they have done great jobs of tracking money across wallets and exchanges, up to their current position. The idea is to contact people with such investigative capabilities. I'm yet to contact them. I might, and if I do... I'll keep everyone posted!
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Hello Marcin,
We're sorry to hear about the negative experience you had with IronFX. We take all customer feedback seriously and are committed to ensuring that our clients receive the best possible service.
We understand that you experienced difficulties with your withdrawals and that your account manager provided you with vague explanations for the delay in payment. We apologize for any frustration or inconvenience this may have caused you.
We would like to assure you and all our clients that we take all necessary steps to ensure the timely and accurate processing of withdrawals. However, due to various factors such as banking restrictions, market volatility, and regulatory requirements, there may be occasional delays in the processing of withdrawals.
We appreciate your efforts in raising your concerns with the FCA, Cysec, and Ombudsman, and we will continue to work closely with these regulatory bodies to ensure that we comply with all relevant regulations and standards.
If you have any further concerns or issues, please do not hesitate to contact our customer support team at support@IronFX.com, who will be happy to assist you.
IronFX
Solid Trading.