After promising to remove $29.98 from my bill, but lying, and after they lost the credit card dispute because they were too lazy to respond, they sent their goons from National Recovery Agency to threaten me as their bill collector. I reported their illegal behavior to several federal and state authorities. They promised to resolve the problem after receiving the shoes back but continuing to hound me to pay $29.98 for the shoes. I won't. I'll fight them in court and go to the media.