Margaret M.

This survey site has gone from not too bad to absolutely useless. I cannot log into my account, I am informed that either my password or user name is incorrect. They are not. If I complain to them they send me an e-mail to re-set my password, which leads me to be locked out because I cannot change my password, their site wont let me. I have tried explaining all my problems to them and they just ignore me, or send another password re-set. They simply cannot be bothered.

Update to previous review. I contacted them to find out why no surveys and was informed they had deactivated my account because I (or someone else) was trying to access the account from overseas. OK, I can believe that as I have had the same problem with another survey site. Must be my ISP, as it sometimes seems to be in the Cocos Islands, instead of Sydney. However, the other survey site notifies me and asks me to verify my account. Mysurvey just deactivates your account, no notification, nothing. They have re-activated my account and sent surveys. The 2nd survey I did was 15 minutes for 100 points. Completed the survey and was informed that my session has expired. No points.
Must close this account and stop wasting my time, sick of complaining to them about problems with their surveys. It is an indication of their lack of professionalism.

I finally found out why I am not receiving surveys from this site, they claim I (or someone else) is trying to sign in from another country! OK, I can believe that, it has happened to me with another survey site. Must be a problem with my ISP who sometimes shows up as being in the Cocos Islands for some reason, instead of Sydney. At least the other survey site notifies me of the problem, this site just de-activated my account, no notification, nothing. Now they have re-activated my account the the 2nd survey I did was for about 15 minutes and 100 points, but as soon as the survey was finished I was informed that my session had timed out. No points.
Must cancel this site and stop wasting my time.