Maria H.

They have a good product selection as far as products that are harder to find in the U.S. but their prices are high and no matter how much you spend they charge for shipping; around 25 dollars.
They should lower their prices if they want to charge for shipping or after a certain amount maybe $100.00 ship for free. Don't take advantage of customers with high prices and a 25-dollar shipping fee no matter how much you spend.
I think everything ships from Japan and you do have to wait a little to receive your merchandise which is fine with me, but it is too expensive.

I ordered a bracelet and I received a huge Fed ex box but the bracelet was not in the package.
This company never payed me back the money I paid for the bracelet which was a little over $800.
I am out the money and these crooks got away with it. Don't order from them I don't believe they sell 14kt gold even if you do receive something it won't be the real thing.
What company doesn't have a phone number to contact them and doesn't insure their package so that you can receive your money back.
They never put the bracelet in the package and ripped me off of 800 dollars. ORDER ORD-*******

I was given as a gift chocolate covered walnuts. A huge bag GREEN BAG AND IT IS FROM NUTS.COM IT IS ON THE BAG AND ALL OVER THE BOX I RECEIVED. The sender told me they were purchased from Nuts.com. It was a gift sent to me. It was big balls of chocolate no walnuts except for chips that you could not even taste. Say what it is tiny chips of a few walnuts inside a ball of chocolate. Don't scam people into thinking they are purchasing chocolate covered Walnuts. Horrible company and the reviews mostly are probably friends and family scam reviews because I COULD NOT LEAVE A REVIEW.

This is the worst high end department store ever! If you want high end with great prices and good customer service don't shop at Neiman Marcus! Shop at Nordstrom, Bloomingdales and even Barneys New York they are all GREAT! Neiman Marcus and Bergdorfs are HORRIBLE. Their shipping is slow and if you want to sign for it they send it ground so you don't know when they are coming to deliver instead of sending a different way so that you have a time frame window as to when they will deliver it. Most importantly the same merchandise that you can find at Neiman Marcus I have found days later at other stores for 30% less! This is really a EXPENSIVE, NEEDLESS MARKUP STORE WITH POOR CUSTOMER SERVICE. The last time I went into the store I noticed a lot of women with Poor Taste and a lot of money to spend but money can not buy you GOOD TASTE AND CLASS!

This place is the worst! It is bearable if you get your order and you don't have any problems with an order if so they are the WORST! I stopped ordering from them because they don't take care of their customers especially if you didn't receive an order it will take forever before they respond just like it took forever for my order to never arrive. Try Beautylish, Skin 1 which offers great discounts or even Sephora or LovelySkin anyone is better then SkinStore.

I have been purchasing from FragranceNet.com and I have always been happy with my purchases. I have been lucky in receiving merchandise in a timely manner and the Eau de Parfume purchase's were the real thing and my husbands cologne's are authentic also.