I called Stanley Steamer from Rochester, NY to clean my carpets on June 9th, they did a horrible job left blue stripes on my carpet that were not there in addition the damaged my wood work all the way to my stairs, entry way and living room; in addition one of the workers stole a flashlight that I had on my basement and he was the only one that was there, this person was very disrespectful. I called them several times they sent their crew twice, but the blue didn't come off it made it a little lighter. The owner will not call me back after several phone calls. Very irresponsible. Do not deal with them. The last picture was before they cleaned the carpets.