Ordered a portrait for nephew as he's a huge Simpson's fan, it cost over £100 and was really bad. So emailed and asked for it to be amended - ignored for 4 days - so left a review on another site. Yesterday and today I've been subjected to a litany of abusive and threatening emails from a "customer service agent" who told me they wouldn't make any amends whilst I had a given them a poor review. Asked for the complaints department and was threatened with legal action and told to stop harassing them! Honestly, you couldn't make it up! Shoddy product and atrocious customer service - steer clear!