ORDERED HOLLISTER HOODIE 7. 12. 10 TOTAL £50 ODD QUID, £9.00 OF THIS POSTAGE FROM BEIJING, NOTHING ABOUT THIS UNTIL ORDER PLACED. TRACKED IN CHINA UP TO DESPATCH ON THE 12. 12. 10. NEVER ARRIVED
NUMBEROUS EMAILS LATER. FINALLY TURNED UP 21. 1. 11. BLOODY GREAT HOLE IN MOTIF ON FRONT. WHAT TO DO NOW?! HAVE BEEN COMPLETELY HAD OVER, CAN SEE I'LL GET A REFUND OR EXCHANGE EVEN IF I TRY SENDING IT BACK.