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Martin H.

Sweden

Contributor Level

Total Points
82

1 Review by Martin

  • Hoka One One Store

5/17/22

Should have read all the reviews here before buying.
If you dont have any problems i gues sits fine BUT if you have any problems with your shoes and need to contact the support your screwed.

For my example the inside of the shoe started to tear up after just 1,5 month, even with a size thats to big its really poor quality. I knew this problem ahead and went to a store (hoka certifited) to measure my feet and get the correct size. The store did not have the extra wide variant so i had to buy online.

I sent them pictures and explained everything and that it happed after just 1 month, ended up blaming me for using a to big size (even after measuring my feet) and had no sympathy for the fact that it happend after 1,5 month.

Never the hoka store and never hoka shoes again.
I been buying then for years now but hey if you cant handle your customer problems with more professionalism you are not worthy my money.

Tip for consumers:
Do not buy online.
Buy from a store where they actually care about you as a customer.

Products used:
Clifton 8

Service
Value
Shipping
Returns
Quality

Martin Has Earned 2 Votes

Martin H.'s review of Hoka One One Store earned 2 Very Helpful votes

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