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Martin W.

2
Level 2 Contributor
Grand Junction, Colorado

Contributor Level

Total Points
670

8 Reviews by Martin

  • Rallypoint

3/19/24

The sheer inadequacy of this washed-out platform is glaring. RallyPoint, in its apparent disregard for user autonomy, bars individuals from self-canceling their accounts, instead insisting on email requests. However, even these pleas for cancellation are met with utter neglect by RallyPoint. It's high time to shine a spotlight on RallyPoint's shortcomings on alternative platforms and label it for what it truly is: a woeful echo chamber devoid of support or moderation. What an abysmal excuse for a platform.

  • GearLaunch

12/19/23

Gearlaunch.com has allowed multiple instances of the sale of products featuring our logo without authorization, essentially providing a haven for intellectual property theft to thrive on their platform. Their audacity lies in their expectation that it should be the responsibility of the rightful owners of intellectual property to police and remove these violations from their platform.

Their lack of accountability and disregard for intellectual property rights showcases a clear disregard for both ethical and legal standards.

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Lourdes T. – GearLaunch Rep

Hello Martin,

Thank you for your message.

Like we explained by email and in other reviews you've left, GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not do any advertising or marketing for those online stores, nor does it print or ship items purchased from those online stores.

The links you've reported by email have been removed.

If you have additional questions, please email us at legal@gearlaunch.com.

Best,
GearLaunch

  • Cabela's

7/17/20

cabelas.com shows wrong photo for the product. Consequently I received not the product that I wanted. It took 40 minutes to reach Customer Service. Another 30 minutes of conversation with grossly incompetent representative who at the end concluded that I need to be transferred to some other, mysterious department that "can take care of me." After 50 more minutes of waiting in the phone queue I finally hung up the phone. I wasted time carefully selecting the product and placing the order online. I received the wrong product. I wasted another two hours trying to correct Cabela's gross error. I hope to never shop at Cabelas again.

  • Backcountry

11/5/19

Backcountry.com is suing a large number of small businesses who use the term "backcountry" to describe their products or services. It has even gone so far as to sue Constellation Outdoor Education over a women-focused avalanche education clinic called Backcountry Babes. A greedy, corporate bully.

  • Spreadshirt

3/6/19

Spreadshirt profits from a collection of t-shirts with "Veterans Before Refugees" slogans.

I am a combat veteran of the U.S. Army. I am also a refugee. Where do I fit in your narrow and simplistic worldview as expressed on Spreadshirt's t-shirts?

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Marie-Luise W. – Spreadshirt Rep

Hello Martin,
We appreciate your feedback very much and understand your perspective very well.
Spreadshirt is an open platform and we believe that the free and open exchange of ideas on products is key to self-expression, even if we might personally disagree with those voices. Therefore, Spreadshirt publishes almost all submitted designs whether we as a company or individuals like them or not. Of course, there are also standards that we set for our community. We reject designs violating our community guidelines if they contain illegal content, hate speech, pornography or glorified violence.
If you would like to report a design because it violates our community guidelines, please use the "Report design" field next to the design on our platform. We respond as quickly as possible by reviewing the notice and take appropriate action.
You can also reach out to our Customer Service department should you have additional questions.
Best regards,
Marie
Spreadshirt Customer Service

  • Teespring

10/24/17

I received a wrong shirt with a wrong print. No phone number for this "company." Reviews section on Facebook disabled by TeeSApring, which should've been a red flag. I'd recommend avoiding TeeSpring.

Update: I have been communicating with TeeSpring about this one t-shirt for 6 days. It takes on average 24 hours for a single email/response cycle and still no phone contact. There is still no update on when a correct t-shirt will be shipped.

Service
Value
Shipping
Returns
Quality
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Teespring S. – Teespring Rep

We sincerely apologize that you have received an incorrect item and we would be happy to offer a resolution right away! We offer Customer Support directly through our site, please reach out to us through http://teespring.force.com/NewCase?l=en_US. Thank you.

  • Upwork

10/10/16

Upwork's protections to people hiring their freelancers are absolutely worthless. I just lost $2,000 on Upwork to an unscrupulous scammer and I have discovered that the "dispute" process is just a thinly veiled mechanism designed to protect Upworks bottom line. Upwork was unfair, unresponsive, hostile, and their staff grossly incompetent in the advice given me when I sought their help. I have all of the records to back it up. Save your money and stay away from Upwork.

  • Expedia

4/26/16

I booked a flight for my mother through Expedia from the U.S. to Europe. A day before the flight I received a message from one of the airlines that the flight has been cancelled due to a strike in Germany. I called Expedia and after being placed on hold for about 45 minutes the Expedia agent simply hung up. After reaching Expedia again I was informed that all flights are confirmed and still valid.

Several hours later I received a call from my family in Europe asking if I have rebooked my moms flight since all the Lufthansa flights have been cancelled. I called Expedia and the agent was completely unaware of the cancelled flights and insisted that the flight would go on. In a meantime I have reached the airline and the airline confirmed that the flight has been officially cancelled more than a day earlier due to a strike. Upon my insistence, the Expedia agent went on Lufthansas website to confirm the information. Minutes later I was placed on hold for another 40 minutes. The call was disconnected by Expedia while I was on hold. All in all I had to call Expedia five times and the last time I was told that the flight was valid and that my mother should proceed with her travel. Have I trusted Expedia, my 80-year-old mom wouldve ended up stranded in Frankfurt.

Eventually I called the airline directly and the agent immediately informed me that the flight from Frankfurt has been cancelled. The airline rebooked the flight within minutes.

How was it possible that Expedias customer service didnt know about a massive Lufthansa strike that has been prominent in the news already for days? Expedias own system was showing flights as valid even a day after they were cancelled by the airline. Expedias gross incompetence and complete lack of customer support makes it perhaps the worst travel booking agency in the world.

Martin Has Earned 30 Votes

Martin W.'s review of Upwork earned 16 Very Helpful votes

Martin W.'s review of Expedia earned 3 Very Helpful votes

Martin W.'s review of Teespring earned a Very Helpful vote

Martin W.'s review of Spreadshirt earned a Very Helpful vote

Martin W.'s review of Cabela's earned 3 Very Helpful votes

Martin W.'s review of Backcountry earned 5 Very Helpful votes

Martin W.'s review of GearLaunch earned a Very Helpful vote

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