This is a good option to check out if you drive just a few hundred miles (or less) a month. Because of working from home during the pandemic, I hardly drive. I pay about half the amount now that I paid with Geico, which is good. However, the company is literally impossible to reach by phone, email, or online robot. Plus, if you do drive much at all one month, your bill will be more than it would be with a comparable service. My partner added me to his policy and I have been trying to contact them for a week to cancel. They do not respond by email or bot, as promised, so I am now paying for two policies have spent a few hours on hold, etc. trying to reach anyone.
Dear Marya,
I am sorry to hear that you've had a bad experience with one teacher. If the teacher didn't show up, you have the option to reschedule with the teacher or get a refund. In case an agreement can't be made, you can count on us to handle the dispute. All the lesson prices are set by individual teachers on their own and italki doesn't set any price. The italki credit do expire if you haven't login to your account in the past 12 months however you can contact us to reactivate it.
If you would like to discuss this further, feel free to contact us at servicemanager@italki.com
Best Regards,
Samuel