I placed an order on 11/10/20. Three weeks later, no tracking information. I call and speak to some idiot who said she couldn't see any information on the order, but it should be shipping in the next couple of days. I contact them a week later and they tell me two of the seven items I ordered were out of stock, not sure if they would come back in and that was the delay. Then, she asks if I want to process the order without the two items and it would be shipped out right away. I asked if the discounts would still be honored. She said, absolutely. Well, I get home, check the bank and they charged me full price + shipping! I sent them an email, they have an instant reply, it may take them 15 business days before they will respond. Customer Service hours are minimal. This is the most ridiculous experience. I tried to cancel the order, nope, can't do that, either. I'm going to dispute the charge and refuse the delivery. DO NOT WASTE YOUR TIME/MONEY BUYING ANYTHING FROM THESE NITWITS!
Dear Mary P.,
I am so sorry you were charged for shipping. Were you able to get a refund? If not, please contact our customer service at gethelp@calendars.com or call 800-366-3645 and mention sitejabber. We will see what we can do to make things right.
Sincerely,
Christi Graybill
VP Ecommerce Operations