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Matt L.

Contributor Level

Total Points
80

1 Review by Matt

  • BBQ Grill Repair

1/27/22

Responsive to e-mail questions when I first contacted them inquiring about parts, but after placing my order they went silent. I never received an order confirmation but the money cleared my bank account. I have left numerous messages on their voicemail, sent multiple e-mails requesting an update, even reached out through Facebook and Paypal. SILENCE from their end. Filed a claim with my bank to reverse the charges. Tried to file with BBB, but can't find them on the BBB website to do so. Do not use this company!

Tip for consumers:
That they don't fulfill orders or respond to any form of communication

Products used:
Never received products

Service
Value

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