Maureen M.

I bought shoes and a swimsuit about 2 months ago. I had much to say that was not good fuelled by bad reviews as I am from a foreign country. The company contacted me when I complained and from there on in they were amazing. My feeling is that the transport and duty costs should be visible up front not necessarily the amount but the fact that there are hidden costs. I was refunded the import tax and vat which softened the blow because from the initial cost the purchase was to cost nearly 3 times what I expected to pay. Well done Floriday although probably first and last time I will shop on line

I have read many bad reviews about your company and hoped I would't be one of them but I am and am livid. At no point when receiving the shipping document does it mention additional tax and if unpaid our goods will be destroyed. You are a foreign based company who buy goods from China so who knows if and when I will ever receive my goods will i know the quality. I think what you are doing is illegal and you are ripping people off from all over the world. This is my first experience and my last of buying on line. One also thinks they are buying goods for X and it doubles because of shipping. Why do you not build these things into your initial cost. As you can gether I am very upset and no longer if the goods ever arrive am I interested in what arrives. You are very shortsighted because at this rate your data base can only diminish Maureen Marshall