I bought a defective product. I tried to return it, but the company that collects it (Parcel Force) informed me that I was not at home (but actually the Parcel Force employee entered my house and, seeing that it was a large and heavy product to be collected, he said he would go there and then come back and did not come back, but informed Parcel Force that we were not at home. I tried in several ways to return the product, I even proposed to deliver the product in the mail, but I was ignored by the seller. E-bay thought the salesman was right and I was wrong. I felt like I was a liar.