May H.

It is completely unintuitive, and like most of Microsoft product, inferior to others. Some things that have not been inferior, are Microsoft word, Teams, and Windows (but this is sort of a monopoly anyway).

Microsoft outlook is just the only available well known office program that people have become used to through work related exploration. It gives people the false sense that it is intuitive, when it is not intuitive at all. Example: The signature requires html coding, instead of attaching the same tool in word ("wrap text"). Why is this the case? Probably the same reason why Edge, Explorer, Bing, and other Microsoft programs are inferior. Incompetency and market choke-hold.

Let's be short and blunt here, save you time and tell you exactly as it is.

Twitch's customer service is complete and utter trash incapable of handling a ticket, doing it at a decent time, and still marking the "unresolved ticket" as "resolved." Even when the ticket exposes simple or obvious and unnecessary bugs on their website, it is just brushed off and marked resolved. They are just persistent and continuous problems ignored by twitch while customer service continues to do absolutely nothing to inform their IT, if they even have that department.