Thumbnail of user meghant71

Meghan T.

1
Level 1 Contributor
Pittsburgh, Pennsylvania

Contributor Level

Total Points
364

About Me

I am a writer, artist, crazy cat lady, motorcycle rider, homeowner, plant person and small business owner who tries to find a balance between work and having a life. Not quite the best juggler yet.

How I Can Help

Review writing is something I take very seriously. I love seeing things from different perspectives, sharing my experiences and being as objective as possible. I am a consumer of many things for myself and for my business. Because I rely so much on reviews to make choices for me and my business, I hope I can do the same for others.

Interests

Art, writing, the moon, cats, collecting plants, problem solving, the ocean, truth seeking.

4 Reviews by Meghan

  • Chewy

2/25/23
Verified purchase

I have two older high-maintenance Himalayan Cats and have had to use Chewy for many things, including their prescription hydrolyzed protein food.

PRICES
I find Cheat's prices to be in-line with or cheaper than other online retailers like Amazon and Petco. Chewy is way more affordable than brick and mortar shops.

REGULAR SALES AND PROMOTIONS
I love that there are often deals and specials going on. I also get mail with exclusive discounts and promo codes.

RETURN POLICY
Probably the best return policy of all the internet: you have a full year to return products for a full refund—no matter what the reason.

FREE SHIPPING
Super quick shipping is free on orders over $50. You can't beat that… especially one heavy bags of food and litter.

More than all of this, Chewy is staffed with kind and knowledgeable people and pet owners that absolutely go out of their way to make your interaction feel personal and worthwhile. Other companies and businesses should take note.

Products used:
Cat food, litter, treats, toys, supplements, etc.

Service
Value
Shipping
Returns
Quality
  • Groupon

2/23/23
Verified purchase

Let's be real. Half of the product listings on Groupon look a little shady—from the poorly Photoshopped images to the unknown brand names and broken English. The truth is... I thought that Groupon had more integrity, that if a problem occurred with one of these shady deals, Groupon would step in. So far that has not been the case.

To keep it simple: I ordered a product titled "duo"—an expensive shampoo and condition from a company listed as Global Beauty Sales. What I received was one, 1-liter conditioner. Not at all what I ordered/expected.

MISLEADING LISTINGS
The language is pretty confusing. Not to toot my own horn or whatever, but I have two degrees in English Writing and taught college-level composition. I currently work as a copywriter in the marketing department of a company. I'm not an idiot. I had to read the description multiple times, though. It doesn't appear to be language that is confusing naturally, but just a bunch of words piled up as to be confusing. On purpose. It's pretty obvious. (I included photos.)

PRODUCT PHOTOS INACCURATE
In the main product photo for this listing, there are pairs of shampoo and conditioner... DUO. Not one. Who at Groupon is approving these deceptive listings?

OVERPRICED PRODUCT TO MISLEAD
Not only is the language confusing and misleading, but Global Beauty Sales, LLC. is trying to get away with selling 1 product (instead of the two advertised) for $15 over the price I can buy 1 on Amazon or Walmart.com. Why would I think this was just one product? Misleading. Again, on purpose?

GROUPON - POOR CUSTOMER SERVICE
When I received the one bottle of conditioner, I spent the next 5 minutes trying to figure out how to contact Groupon. Unfortunately, you cannot speak with Groupon on the phone. You have two options LIVE CHAT and EMAIL. I tried LIVE CHAT twice. I had to trick the automated/robot assistant just to get to the LIVE CHAT. Once I did get someone, they were awful. I just got a bunch of meaningless canned responses like they weren't even hearing what I was saying. They said I had to contact the merchant when I was trying to get them to review the merchant themselves.

"Please look at the listing," I kept saying.

Supposedly they put in a request from the merchant; however, the fine print says "final sale." I can't imagine the same merchant who puts up scammy listings is going to give me a refund and not charge me return shipping.

CUSTOMER SERVICE CUT OUT - TWICE
Both reps I spoke with just stopping responding before the end of helping me. If this happened once, I'd say it was a mistake. I waited on the live chat with my phone open for 30 minutes with the second one before I closed the window. Wow. Just horrible, horrible customer service. This is the equivalent to hanging up on someone... but making them wait on the line thinking you're coming back.

As a small business, if I treated customers this way, I wouldn't have any.

PURCHASE REVIEWS
The last point to make is their shady review system. Apparently you have to be invited to review? I cannot even leave a review for this scammy product to warn other potential customers. What a kick in the teeth, Groupon. Shame on you. I've purchased many things from you in the past but no longer. I will also make sure to let everyone know what a scam this site has become.

Tip for consumers:
Don't use Groupon. The chances you are being had by these third-party vendors is too high.

Products used:
None. I am sending this back, even if I have to refuse delivery and take to the post office.

Service
Value
Shipping
Returns
  • Thumbtack

6/23/22

Do not use this site. I learned the hard way that any old company or person can sign up to be on Thumbtack. There is no real vetting. After my experience, I'm starting to think this site is a total scam.

I had an issue where I posted a review for Company A, but it was actually Company B that came to my house. Because my partner and I both were working to find a contractor, there was some confusion and I left a review for the wrong company. Whoops. Easy to fix? Wrong. I could not delete or edit my own review. Really? That's certainly inconvenient. So I emailed them with the error.

I've dealt with two customer service reps (one supervisor named Jeff) that have told me that due to their "integrity" they cannot remove the review. As I said to them, what kind of integrity is it to leave up a review for a company it doesn't belong to? This is false and untrue and should certainly be removed.

What made it worse was the condescending form letter. It's as if no one is listening or cares. Thumbtack has absolutely NO integrity, in my mind.

I will be deleting my account and not using them. I hope you choose to do the same. Who knows how many bs reviews there are due to the fact that one can go on there seeking revenge or otherwise and just making something up about a company they did not use.

Service
Value
Quality
Thumbnail of user thumbtackt
Thumbtack-Support -. – Thumbtack Rep

Hi Meghan, thank you for bringing your experience to our attention. We'd like to look further into your review dispute and help. We also want to address the concerns you mentioned about the legitimacy of reviews and the way our Content and Review Policy works, which you can review in full here: https://help.thumbtack.com/article/content-and-review-policy. Consumers are only able to leave reviews for pros if the pro shared their external review link, for past jobs, or if you've worked with them on a project and interacted within the messenger. ​In order to maintain trust on our site, Thumbtack doesn't edit, change, or delete reviews that comply with our Content Policy. Thumbtack consumers can add one update to each review, instructions for that are here: https://help.thumbtack.com/article/update-review. You're welcome to send us a direct message via social media, so that our team can look into this for you and ensure you're getting the support you need. We hope to hear from you soon.

  • Discovery Channel

6/16/22

Their commercials are the definition of propaganda. This should be illegal. Especially when they aren't explicitly stated that they are political. When I look up who they are sponsored by it's some real shady stuff going on.

It's distracting from the actual shows when the same commercial comes on every 5 minutes. I feel like we're being brainwashed.

We are cancelling this as soon as we can.

*UPDATE* Partner has kept the service to watch something in particular. Now it has moved on to a different commercial, but 3x in a row during each commercial break. The worst. Can't wait until this show is watched so we can cancel.

Service
Value
Quality

Meghan Has Earned 4 Votes

Meghan T.'s review of Thumbtack earned 2 Very Helpful votes

Meghan T.'s review of Discovery Channel earned 2 Very Helpful votes

Meghan hasn’t received any thanks yous.

Meghan doesn’t have any fans yet.

Meghan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user laurahogan19
Laura H. reviewed Chewy
3/3/24

I've purchased a few items from Chewy and I barely reach out to customer service but the couple...

Thumbnail of user chriss4983
Chris S. reviewed Chewy
2/2/24

Fantastic customer service and products. Our beloved Buddy passed away and they are the most...