Melinda D.

I have been a long term PAID subscriber to Kizoa for SEVERAL YEARS with BUSINESS MEMBERSHIP ($299.00 PACKAGE)! Their services are entirely too expensive to lack functionality when needed! I have been trying to download a movie LITERALLY since 7:00 AM and it remains stuck at 99% (as of 5:56 pm). I received an email indicating a download error therefore I restarted it and I am still having the same problem. I have called their customer service line numerous times today and there is consistently no answer! I was depending on Kizoa to meet my needs for a work project that was due this morning! I am beyond upset and I need to know how to request a refund from what looks to be a "Lifetime" of a useless time consuming product! I posted this comment on their facebook page and it has been deleted numerous times within an hour and I still have not received a reply!

If they have gone out of business or if their site is down, SOMEONE should have enough courtesy and respect for their paying customers to let them know before over 12 HOURS are spent customizing movie slides! If I could give them ZERO STARS I would!

Do not waste your money on a service they clearly cannot provide! There are multiple comments on their FB page from other customers (although, they are not as vocal as I have been) they have clearly had this same problem.