I just had to leave a review for vavana, I've been a long term customer placing over 11 orders over the past few years, but their customer service team has really stepped it up to help me recently. They were incredibly fast to resolve an issue with a missing package providing quick service, kindness and impressive turn around time in getting me my order! They were very responsive via email with around the clock help (even responding to my emails at 10 PM) to get my order re-shipped. Thank you!