Quick question... as someone inquiring as a POTENTIAL customer, I have a question about the following response from a rep, to a customer's review...
Theresa S. – Queensofly Rep
Sorry for the trouble. I confirm we have reshipped your order. For security reasons please can you email us with your order number? Then I can check where it is now. Here is our email address: *******@queensofly.com
If you "confirmed" the order has been re-shipped, why does the customer need to give you their order number after the fact? How did you re-ship an order, if you didn't have the order number you requested? Doesn't make sense unless you're just replying in that manner to make it look rectified, and in actuality, didn't re-ship anything.