Placed an order 5 weeks before Christmas as they stated it will take 2-4 weeks to receive delivery. Christmas came and went without delivery and the tracking number sent by the company did not work. I finally reached out to them and it took several emails(no phone support) before they finally admitted it was never sent. They graciously offered to give me a store credit. NOT! I had to threaten them before they finally agreed to credit my card back.
Either shady or incompetent but I will never shop from here again.